Yotpo Reviews & Shopify
Search and analyse your Yotpo reviews and questions, check product star ratings, publish or unpublish reviews and reply to customers.
OpenClaw
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What you can do with Yotpo Reviews
These are examples - your agent can use any of the tools you allow.
Find Your Highest-Rated Products
Rank Shopify products by Yotpo ratings and review counts to find customer favorites.
Detect Recurring Product Complaints
Group repeated concerns in reviews and prioritize products needing improvement.
Improve Shopify Product Pages
Use feedback and unanswered questions to find missing product information.
Draft Helpful Review Responses
Prepare empathetic, accurate responses to negative reviews for your approval.
Browse all use cases and example prompts
Find Your Highest-Rated Products
Rank Shopify products by Yotpo ratings and review counts to find customer favorites.
Example prompt: Analyze Yotpo ratings and reviews for products in my Shopify store. Rank products by average rating and review count, and identify products with consistently strong customer feedback. Highlight products with high ratings supported by a meaningful number of reviews. If Shopify sales data is available, compare ratings with sales performance to identify products worth featuring in marketing campaigns. Clearly distinguish rating-based findings from sales-based findings.
Detect Recurring Product Complaints
Group repeated concerns in reviews and prioritize products needing improvement.
Example prompt: Review recent Yotpo reviews for my Shopify products, prioritizing low-rated reviews and recurring complaints. Group the feedback into themes such as quality, durability, sizing, usability, packaging, and delivery where relevant. Count reviews mentioning each theme when possible and identify the affected products. Recommend practical follow-up actions and distinguish verified customer statements from your interpretation. Do not assume a complaint proves a product defect without further investigation.
Improve Shopify Product Pages
Use feedback and unanswered questions to find missing product information.
Example prompt: Analyze Yotpo product reviews and customer questions for my Shopify catalog. Identify recurring questions, confusing product details, and unmet customer expectations. Match the feedback to the relevant Shopify products where possible. Recommend specific improvements to product descriptions, specifications, FAQs, images, or usage instructions. Use existing review answers and verified product information only; do not invent product specifications. Present the proposed changes for review rather than editing product pages automatically.
Draft Helpful Review Responses
Prepare empathetic, accurate responses to negative reviews for your approval.
Example prompt: Review recent negative Yotpo reviews for my Shopify products and draft a helpful response for each relevant review. Acknowledge the customer's concern, use an appropriate tone, and suggest a practical next step. Avoid arguing with customers, disclosing private information, or making unsupported refund or replacement promises. Identify whether each proposed response should be public or private. Show me the exact review and proposed response for approval before posting any comment.
Identify Products Needing Attention
Combine review trends with Shopify sales to prioritize experience improvements.
Example prompt: Compare Yotpo product ratings and review trends with Shopify product sales where available. Identify products with declining ratings, recurring complaints, or high sales combined with weak customer feedback. Rank the products that need attention and explain the evidence behind each recommendation. Include review counts and dates where available, and account for small sample sizes. Recommend investigation or product-page improvements without automatically changing listings or hiding reviews.
Discover Customer Purchase Motivations
Extract recurring positive feedback that reveals why customers value products.
Example prompt: Analyze positive Yotpo reviews for my Shopify products. Identify recurring benefits, features, use cases, and customer motivations mentioned by reviewers. Group the insights by product and summarize the strongest recurring themes with representative paraphrases. Suggest product-page messaging and advertising angles based on genuine customer feedback. Do not fabricate testimonials, alter the meaning of reviews, or present paraphrased feedback as a direct customer quote.
Compare Product Ratings Over Time
Investigate rating changes using review dates and product-level summaries.
Example prompt: Analyze Yotpo reviews and product ratings for my Shopify store over the latest available period. Compare recent feedback with an earlier period when the necessary historical data is available. Identify products with improving or declining sentiment, changes in review volume, and emerging complaint themes. Explain whether the evidence is sufficient to support each conclusion. If historical snapshots or complete review history are unavailable, state that limitation instead of inventing a trend.
Find Products With Weak Social Proof
Spot products with few reviews or low ratings that need better feedback visibility.
Example prompt: Review Yotpo product ratings and review counts across my Shopify catalog. Identify products with few reviews, missing ratings, or comparatively weak customer feedback. Compare these findings with product sales where available. Recommend ethical ways to improve review collection from eligible customers and improve the visibility of genuine reviews. Do not generate fake reviews, manipulate ratings, or hide legitimate negative feedback merely to improve product appearance.
Turn Questions Into Sales Insights
Analyze customer questions to surface buying objections and FAQ gaps.
Example prompt: Analyze customer questions and available answers in Yotpo for my Shopify products. Group recurring questions by product and topic, identify questions that appear unanswered, and highlight potential buying objections. Match the questions to Shopify product information where available. Recommend clear answers and product-page FAQ improvements using verified information. Do not assume a question caused a lost sale unless reliable conversion data supports that conclusion.
Build a Weekly Review Briefing
Ratings, complaints, and positive themes rolled into a weekly action plan.
Example prompt: Prepare a weekly customer feedback briefing for my Shopify store using available Yotpo reviews, product ratings, and customer questions. Include the highest-rated products, products with the weakest ratings, recurring positive themes, major complaints, unanswered questions, and changes over time where historical data exists. Compare findings with Shopify sales if available. Recommend the three most important actions for product improvement and customer experience. Clearly state data limitations and do not automatically publish responses or change review visibility.
Works well with
What Yotpo Reviews can do
7 toolsShowing 1-7 of 7
YOTPO_LIST_REVIEWSList the merchant's Yotpo reviews filtered by exact star rating, creation/update date and customer email, sorted by date or ratingYOTPO_GET_REVIEWGet one Yotpo review (including unpublished) with its commentYOTPO_GET_PRODUCT_RATINGGet a product's Yotpo average star rating and review count by Shopify product IDYOTPO_LIST_QUESTIONSList customer questions (with answers and product) - e.gYOTPO_SET_REVIEW_VISIBILITYPublish or unpublish one or more reviews on the storefront widgetsYOTPO_COMMENT_ON_REVIEWAdd the store's comment to a review - public (shown on the storefront) or privateYOTPO_PRODUCT_RATING_SUMMARYRank products by average rating computed by OpenClaw from up to `max_reviews` recent reviews (optionally since a date)
Connect Yotpo Reviews
Agiexa is preparing for public launch in November 2026. These steps describe the connection flow; join the waitlist for access updates. OpenClaw and Hermes use Agiexa plugins. Other agent connections are coming soon via MCP.
- 1Install Agiexa on your store
- 2Connect Yotpo Reviews - one sign-in, no passwords shared
- 3Choose what your agent can do
Before connecting, read about agent permissions and MCP connections for Shopify.
Questions
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